I've a stressful couple of days - I can't mention the word "bank" withour gritting my teeth and wanting to scream. The saga is continuing with Malc's missing credit card but what's more I have now had a problem with my card.
The story so far -Debbie decides that after 3 months of having a dishwasher that is broken , a husband who is never going to fix it and "washing up hands"( because he is too tight to buy fairy liquid - mild and gentle - so we have Tesco's own " Lets burn your skin off" as it's cheap variety) - she buys a dishwasher on line from Sainsburys.
She gets a message to contact Sainsbury's to arrange delivery of the new item only to find out that there is a problem with her bank card ( no further details)
Debbie contacts the bank by phone and gets through to a call centre somewhere on the planet other than the UK at £200 a minute to be put on hold and subjected to suicidal lift music for an eternity.
After she has given her date of birth , address, bank details, waist measurement and blood group she gets to speak to "Trevor" and tells her tale.
"Trevor" now knowing her life story tells her that there is no problem with the card and says to get back onto sainsburys.
Debbie gets back onto Sainsbury's - slightly cheaper call -to speak with a different call handler who tries the card again and say again there is a problem and the bank need to be contacted.
Debbie then phones the bank yet again - now getting slightly more than miffed, gives more details and speaks to "Brenda" who puts Debbie on hold to speak to a supervisor for 15 minutes subjecting her to another bout of annoying xylophone recitals.
"Brenda " then tells Debbie that she is going to transfer her to another department - "the Fraud department" but "Oh dear they've just closed" you'll have to phone tomorrow- I can't tell you anything you need to speak with them - Well thanks very much !!!
Bored yet ???
Debbie waits all night wondering if her bank card has been cloned or if the Child benefit agency has managed to sell her details on line for a quid so that some other **** can get a dishwasher at her expense!!
After a restless night Debbie phones the bank yet again and speaks to "Mr Unknown " who yells " Fraud!" on the phone from the oppsite side of the room to where his phone receiver was- other than that he was in trap 2 sorting out his daily constitution.
"Fraud" then says oh no we stopped your card just to wind you up knowing that you often buy stuff from Tesco and Sainsburys and as it's Christmas and that the stuff you had ordered was going to your address - thought it would be a laugh to embarrass you in front of everyone and cost you a fortune just to listen to a pile of old duff music - I'll take off the block and let you carry on spending your own hard earned money - your card is absolutely fine!"
Debbie then had to phone sainsburys again - and finally managed to pay for her dishwasher - sods law that it won't work !!
I understand entirely that the bank were trying to protect my hard earned savings from an unscrupulous character pretending to be a hard working woman with red raw hands and food encrusted plates to buy an item from a local store to be delivered to an address where she has lived for the past 9 years - other than that Mr J has put a spanner in the works to save a measly few quid !!
When it eventually arrives I will have a burning ceremony of my rubber gloves !
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1 comment:
Hillarious, its bound not to work and if it does it'll catch fire and melt all your computers. you'll have to have your house rewired and you'll still be wasjhing by hand !!
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